Privacy Policy (Wholesale)
Last Updated: 09/16/25
At SB Biolabs Company, we are committed to protecting the privacy and confidentiality of our wholesale customers, distributors, research institutions, and business partners. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you access our website, place wholesale orders, or communicate with us through business channels.
1. Information We Collect
a. Business & Personal Information
When you engage with us as a wholesale customer, we may collect business-related and personal information, including but not limited to:
Company name and business address
Contact person’s name, email address, and phone number
Billing and shipping details
Tax, resale, or regulatory documentation (if applicable)
Payment and transaction information
This information is collected when you register for a wholesale account, place an order, contact our team, or communicate via email or other channels.
b. Technical & Usage Information
We may automatically collect non-identifying information such as:
IP address
Browser type and device information
Pages visited and site usage behavior
This data is collected through cookies and similar tracking technologies for analytics and operational purposes.
2. How We Use Your Information
We use collected information to:
Process, manage, and fulfill wholesale orders
Verify wholesale eligibility and compliance requirements
Communicate regarding orders, pricing, and account matters
Improve website functionality and user experience
Send business-related updates or promotional communications (opt-in only)
Comply with legal, regulatory, and contractual obligations
3. Information Sharing & Disclosure
We do not sell or rent your personal or business information. We may share information with:
Trusted third-party service providers (payment processors, shipping carriers, IT services)
Professional advisors or regulatory bodies, when required by law
Authorities or legal entities to comply with applicable laws, regulations, or legal processes
All third parties are required to safeguard your information and use it solely for authorized purposes.
4. Cookies & Tracking Technologies
Our website uses cookies to enhance functionality and analyze site performance.
You may control or disable cookies through your browser settings; however, some features of the site may not function properly without them.
5. Data Security
We implement commercially reasonable, industry-standard security measures to protect wholesale customer data.
However, no electronic transmission or storage method is entirely secure, and we cannot guarantee absolute data security.
6. Your Rights & Choices
Depending on your jurisdiction, wholesale customers may have the right to:
Request access to the information we maintain
Request corrections or updates to inaccurate data
Request deletion of information, subject to legal or contractual obligations
Opt out of non-essential marketing communications at any time
Requests can be submitted by contacting us using the information below.
7. Policy Updates
We may update this Privacy Policy periodically to reflect changes in business practices or legal requirements.
Revisions will be posted on this page with an updated “Last Updated” date.